Shipping Policy
We are committed to delivering your items safely and promptly. All orders are carefully packed to ensure maximum protection. We take great pride in our packaging, but are not responsible for any damage caused by the shipping carrier.
Processing Time
Orders are processed within 1–2 business days.
Estimated Delivery Times
- USA: 1–3 business days
- International: 3–10 business days
Shipping Costs
Shipping costs are calculated at checkout based on destination and weight.
Tracking Information
All shipments come with tracking. You will receive a tracking number via email when your order ships.
Refund Policy
We want you to be completely satisfied with your purchase.
Returns
Returns are accepted within 7 days of delivery. Items must be unopened and in original condition. Customer is responsible for return shipping costs.
Non-Returnable Items
- Opened or used products
- Graded cards
- Sealed product once opened
Refunds
Once your return is received and inspected, your refund will be issued within 5 business days.
How to Request a Refund
Contact us at [info@dibbystcg.com] with your order number and reason for return.
Return shipping costs are the customer’s responsibility unless the item was incorrect or defective.